Shenzhen Tangxin Technology Co., Ltd.

Founded in 2003, Shenzhen Tangxin Technology Co., Ltd. is a high-tech enterprise specializing in the research, development, production, sales, and service of telephone recording systems and PBX group call management software. For over 20 years, adhering to the principle of "Quality is the first, Customer is the highest," driven by technological innovation, the company has been deeply engaged in the voice communications field, dedicated to providing highly reliable, fully adaptable intelligent communication solutions to the global administrative, public security, financial, communications, and medical industries. It has become a benchmark company with a leading market share in the domestic call recording system market.

Core Products and Technologies

The company adheres to independent research and development, building a comprehensive product portfolio covering all scenarios:

Hardware System:

We offer five series of recording devices: USB, PCI, PCIe, VOIP, and Embedded VoiceLogger. These devices support flexible configurations from 1 to 5,000 channels, meeting the diverse needs of small and medium-sized businesses to large enterprise. The USB series offers portability and efficiency, the PCI/PCIe series handles high-density call processing, the VOIP series enables seamless integration with internet voice, and the Embedded voice logger series provides an integrated and stable solution.

Software Ecosystem:

We independently develop core software such as "Tansonic SMDR Billing Software," "Tansonic Phone Recording System," "WS824 Small Call Center Software," "PC Attendant Console," and "Tansonic Phone Recording System Trusted Platform ." We iteratively upgrade platforms such as TX2006, T3, and T5. We support lifetime free upgrades and in-depth customization, are compatible with OEM services, and enable customers to achieve call management, data traceability, and intelligent business operations.

Technical Strength and Industry Insights

Innovative:

Mastering core technologies such as voiceprint processing, multi-channel noise reduction, and high-concurrency storage, the company was the first to obtain CE and FCC international certifications in 2007, with products now exported to the European and American and different oversea markets.

Environments Scenario Coverage:

The service network spans the banking and securities, public security, power and telecommunications sectors, successfully implementing key scenarios such as emergency command, financial risk control, and telemedicine.

Ecosystem Collaboration:

We have partnered with Shenzhen Guowei Cesller Technology to jointly develop products such as the "3S Call Management System" and the "Guowei Group Call Recording System," driving technological innovation in group phone SMDR billing and operations management.

Quality Assurance and Service Commitment

The company leverages "Precision Manufacturing" as its core competitiveness and builds a comprehensive service system.

Quality Control:

We strictly adhere to ISO-standardized production processes, ensuring a failure rate below the industry average.

Security Certification:

We have obtained international certifications such as CE and FCC, ensuring data encryption and system compatibility.

Service Network:

We provide 7*24 hours technical response, covering the entire lifecycle from pre-sales consultation and deployment to operations and maintenance upgrades, helping customers maximize the value of their communications assets.

Vision and Mission

From analog communications to digital cloud platforms, Shenzhen Tangxin Technology has always been committed to "protecting every second of critical calls." Going forward, we will continue to deepen the integration of technologies like AI voice analysis and edge computing, driving the evolution of intelligent and intensive communication management, and enabling global enterprises to build a secure, efficient, and traceable voice communication ecosystem.